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Shlok Sawant
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Natvoiz

AI voice bot · Natsoft

Role
Independent AI & Full-Stack Engineer
Year
2023

Stack

  • Python
  • Plivo
  • WebSockets
  • SIP
  • AWS

End-to-end AI voice bot for Natsoft, a US enterprise with 2,000+ employees. It handles enterprise-scale voice interactions across recruitment, insurance, sales, and customer support.

  • Real-time STT/TTS on Plivo and WebSockets, with sub-2s response time.
  • About 5,000 calls a month, at ~₹1.5–2 a minute, saving ~40 hours a week of recruiter time.